Our fully trained and professional office managers are expert HouseCall Pro users capable of managing all your scheduling and dispatch needs.

My Office Help is far more than a standard answering service:

Dedicated Office Managers

You will be assigned a dedicated office manager and two support personnel. They will learn your business, your customers, and your needs to ensure that they offer the highest quality customer service and support to both your customers and your technicians, enhancing your efficiencies, reputation, and increasing your bottom line.

Prioritized Dispatch

Senior tech and junior tech? Specialized fields? Sales versus service? Our office managers can easily handle prioritizing dispatch, identifying and acting on opportunities to ensure that the best person for the job is dispatched the first time.

Marketing Tracking

Using marketing tags and response surveys, your office manager will track marketing references and closing percentages to ensure that you have the information you need to develop an effective marketing strategy to target and retarget potential future leads.

Customized Scheduling Criteria

Service priorities to ensure the highest quality leads are scheduled first? Scheduling preferences for landlords, warranty companies, commercial versus residential? Your office manager understands your company and how it operates and can work within the preferences you provide to ensure that your needs are met, and your company reaches its full potential.

Whatever your needs, call us today at 618.681.4030 or use our

contact page to reach out to our friendly, professional team and join the My Office Help family!